Shipping policy

Shipping Information

At Dr. Nut, we’re committed to delivering your order quickly, safely, and with full transparency. Below you'll find details on our updated shipping rates and delivery expectations.

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Order Processing

Orders are typically processed within 1 business day. We ship Monday through Saturday, excluding major holidays.

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Shipping Rates & Delivery Times

We currently ship within Canada only.

• Orders under CA$40
   → Flat Rate Shipping: CA$7.99
    Estimated delivery: 2–7 business days

• Orders CA$40 and up
   → Free Shipping
    Estimated delivery: 2–7 business days

All orders are shipped from Toronto, Ontario using trusted carriers such as ChitChats and Canada Post.

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Order Tracking

Once your order ships, you'll receive a tracking email so you can follow your delivery in real time.

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Shipping Issues

If your package is lost, delayed, or delivered incorrectly, contact us at drnut.info@gmail.com. We’ll work with the carrier to resolve the issue as quickly as possible.

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Returns Due to Incorrect Address

If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for the cost of re-shipping.

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Thank you for choosing Dr. Nut — smarter snacking starts with clear expectations.